FAQ
It is extremely easy to place an order with us. Just click “Order now,” and the online form will open. Once there, you: 1) provide order details, 2) give contact info, 3) proceed with the payment. Please take your time to fill in the form thoroughly and attentively. Your account is created automatically once you place the order.
We offer a variety of services ranging from writing from scratch to professional business writing. You can also have your paper rewritten, edited, or proofread.
You can customize your order based on:
- the type of paper (essay, dissertation, presentation, etc.)
- your academic level (high school, university, etc.)
- discipline (humanities, social sciences, etc.)
- topic
- citation styles (MLA, APA, Chicago, Harvard, Oscola)
- number of sources, pages or power point slides
- type of English (US, UK, AU).
You can also provide us with the extensive paper instructions. Let’s say your university requires a citation style not listed in the order form. We can still write your paper using that style if you give us the instructions.
Our shortest deadline is 4 hours, while our longest deadline is 14 days. The price varies accordingly.
Once you place the order, we assign a writer. The writer is selected carefully based on the indicated academic level, discipline, and category. You can contact your writer as well as our Customer Support Team any time. You will always receive your order by the deadline.
We offer many advantages in comparison to other companies:
- Confidentiality: your name is not visible for your writer, which allows you to stay anonymous.
- Safety: nobody can see your payment details, as we care deeply about our clients’ financial security.
- Originality: all orders we deliver are scanned for plagiarism.
- Expert writers: we have hundreds of dedicated writers with years of work experience.
- Customization: very few companies offer their clients so many features to choose from.
Having been on the market for more than 5 years, we’ve managed to unite people from diverse backgrounds under one common goal. We want to make our client happy. Many of our writers have stayed with us since the beginning, with hundreds of papers and thousands of words under their belt. When you choose us, you choose the family of professionals ready to go an extra mile to satisfy your needs.
Here is the list of our services:
- Writing from scratch
- Business writing
- Rewriting (up to 70% of original text is changed)
- Editing (up to 30% of original text is changed)
- Proofreading (up to 10% of original text is changed).
Your paper will be written by an expert who is only well-versed in a respective discipline and well-aware of the norms and requirements of academic writing.
Only the best end up working for us because quality is our highest priority.
The majority of our writers are native speakers, as it is hard for a non-native speaker to meet our high standards. They come from the UK, the US, Canada, Australia, New Zealand, and other English—speaking regions of our world.
When you place an order with us, you can indicate the type of English you want (UK, US, AU). So, if you are an American student, you can have your order completed by an expert who speaks and writes in American English.
All our writers have to go through a very strict evaluation process. They pass various tests and interviews before they can start working for us. Apart from that, they have to prove their qualifications with relevant diplomas and certificates.
Our editors supervise all writers on a daily basis, providing them with the necessary feedback to improve their skills. Those who do not live up to expectations are deleted from the system.
You can select any deadline you need, whether it is 4 hours or 14 days. We can always guarantee a timely delivery.
If you need to change your deadline, please contact our customer support manager for help.
Please keep in mind that if you would like to review a part of your order before it is completed and before the deadline expires, you should pay extra. The sum will depend on the specifics of your order and be calculated by our Support Team representative, basing on the new deadline set for preparing the first part of the order.
Yes, they are. We check ALL our papers for similarities before delivery. What is more, we terminate all contacts with the writers who are proven to have had plagiarisms in their papers.
The paper is completed specifically for you. It is never published on our website.
You can add files while placing your order. The “Add files” button can be found on the first page of your order form (under Sources).
You can also add files after you place an order. The first option is to send us an e-mail to [email protected]. Please do not forget to indicate your order number. The second option is to log in to your account on our website and upload files on your order page.
Here are the criteria which influence the order price:
- Type of service (writing from scratch costs more than proofreading)
- Academic level (the higher your academic level, the more you should pay)
- Deadline (the shorter the deadline, the higher the price)
- Number of pages (you pay per page)
- Writer category (you can pay extra for our top writers)
- Additional services (writer’s sample, editor, summary, Turnitin report).
Please do not hesitate to contact our customer support for assistance.
Our client satisfaction rate exceeds 95%, so most likely, you will not have to worry that something will go wrong. If that happens, however, here are your options.
You are eligible for an unlimited number of revisions within the first 10 days after you receive the order, whether you approve it or not. If you paid for 30 pages and more, you can request revisions within the first 20 days after the first delivery. Please note that revision service is free of charge if you do not change the initial instructions for your order. By making a payment for an order, you confirm that our writer can follow its initial instructions precisely and use the materials attached to the order form. Our writer is not responsible for following the instructions that appear originally incorrect or for referencing the materials that you upload but that are originally invalid.
Please use the “Request revision” button or a message/e-mail with your order number. You will need to provide us with revision details which cannot contradict the original instructions. If they do, you will need to pay extra.
The minimal revision time is 2 hours for a 24-hour deadline or less and 3 hours for more longer deadlines.
There is also an option to change your writer. It can be done only after three revisions. Moreover, you will need to give strong reasons why you would like to cooperate with another expert, as well as 8 hours to find a new writer.
Alternatively, you may contact our Dispute manager about a refund. You should have at least one revision (with a 24-hour deadline and less) or two revisions with longer deadlines before you can do it. Please note that you will need to provide substantial reasons for such a request. Check our Moneyback policy for more details.
Even once the writer has been assigned, our customers still have an opportunity to change the instructions for the ordered paper. The additional payment for such a service will be 30-70% of the initial price (depending on the work which has already been done and the changes we need to make). After you request, our writing company will send you a message or email in order to notify about the additional payment and continue to work on the assignment. In case the support representatives are not able to reach the client, we reserve the right to finish the paper in accordance with the updated set of requirements.
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